Privacy Policy

When you submit a request for a free solar savings analysis through our website, we collect the following information:

Contact Information: Full name, email address, phone number, and property address.
Property Information: Monthly electric bill amount, property type (residential, commercial, or neighborhood/HOA), and any notes you provide.
Usage Data: IP address, browser type, pages visited, time on site, and referring URL, collected automatically through Google Analytics (GA4) and Manus Analytics.
Communications: Any messages you send us via email or phone.

We do not collect payment card information through this website. We do not knowingly collect information from individuals under 18 years of age.

We use the information you provide to:

Contact you to schedule your free solar savings analysis and deliver your custom proposal.
Match you with vetted solar installation partners in your service area.
Send you information about solar incentives, financing options, and relevant updates (you may opt out at any time).
Improve our website and marketing based on aggregated, anonymized usage data.
Comply with legal obligations and protect our rights.

TCPA Disclosure: By submitting our contact form, you expressly consent to receive calls and text messages from Palm Beach Solar LLC and its installation partners at the phone number you provide, including through automated dialing systems, for the purpose of discussing solar energy products and services. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or calling (786) 570-7135.

We share your information only in the following circumstances:

Installation Partners: We share your contact and property information with vetted solar installation partners in your area so they can prepare and deliver your custom proposal. These partners are contractually obligated to use your information only for the purpose of providing solar installation services.
Service Providers: We use Google Workspace (Google Sheets) to manage lead records, and Google Analytics to analyze site traffic. These providers process data under their own privacy policies and our data processing agreements.
Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Palm Beach Solar LLC, our partners, or the public.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell, rent, or trade your personal information to third-party marketers.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

Lead records are retained for up to 36 months to allow for follow-up and proposal delivery.
Analytics data is retained per Google Analytics' default retention settings (up to 14 months for user-level data).

You may request deletion of your personal information at any time by contacting us at palmbeachsolarllc@gmail.com.

Depending on your location and applicable law, you may have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the unsubscribe link in any email, or by contacting us directly. Opt out of text messages by replying STOP.
Do Not Sell: We do not sell personal information. If this changes, we will update this policy and provide an opt-out mechanism.

To exercise any of these rights, contact us at palmbeachsolarllc@gmail.com or call (786) 570-7135.

Our website uses the following tracking technologies:

Google Analytics (GA4): Collects anonymized usage data including page views, session duration, and conversion events. You can opt out using the Google Analytics Opt-out Browser Add-on at tools.google.com/dlpage/gaoptout.
Manus Analytics: Site performance analytics hosted by our web platform provider.
Session Cookies: Used to maintain your session state during a visit. These are deleted when you close your browser.

Most browsers allow you to control cookies through their settings. Disabling cookies may affect site functionality.

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include HTTPS encryption for all data transmitted through our website and restricted access to lead records.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our website may contain links to third-party websites, including Google Maps, Google Business Profile, and financing partner sites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Palm Beach Solar LLC
Phone: (786) 570-7135
Email: palmbeachsolarllc@gmail.com
Service Area: Palm Beach, Broward & Martin Counties, FL