Do you repair systems installed by other companies?
A qualified partner can review them after checking equipment, documents, ownership, compatibility and access. Acceptance is based on the actual system and requested work.
A solar system that stops producing needs a diagnosis tied to its equipment and records. Palm Beach Solar coordinates service-partner reviews across Martin, St. Lucie and Indian River counties for inverter alerts, underproduction, monitoring problems, damaged components and roof access issues.
| What you observe | Useful information to provide |
|---|---|
| System stopped producing | When it stopped, monitoring message, inverter display and whether household utility power is present. |
| Production declined | Comparable prior months, daily output, new shade or roof changes and the dates of the decline. |
| Monitoring is offline | Internet changes, gateway status, app message and last successful report. |
| Leak near the array | Safe interior/exterior photos, affected roof area, rain timing and roofer findings. |
| Storm or visible damage | Safe photos, affected equipment, access constraints and existing insurance documentation. |
An offline app can involve communications while the inverter continues producing. Low output can involve equipment, shade, weather or a change in the system. Historical records help the partner decide what an on-site inspection needs to establish.
For an inverter or microinverter problem, include model numbers and warranty information. The quote should identify compatible parts, the planned work, any required approvals and the evidence used to confirm the repair.
When water enters near an array, the roofer and solar partner need access to inspect the affected roof, attachments and electrical pathways. Ask the scope to identify who finds the leak source and whether panels must be removed to complete the roof repair.
A replacement component or layout change can affect the permitted design or utility agreement. Use the parcel's jurisdiction and the account's electric provider. The county and city pages explain where to begin.
Gather the original installation contract, drawings, equipment list, monitoring credentials and any lease or PPA records. Identify the owner of the equipment and the person authorized to approve repairs.
A new service partner can determine what records are adequate and what additional inspection is needed. Its accepted scope should state the work and coverage it provides without promising to assume every obligation of the original installer.
Request a record of the identified issue, equipment repaired or replaced, tests performed and monitoring status after the repair. If a warranty claim or utility step remains open, ask who handles it and what happens next.
Commercial owners should include operating hours, shutdown constraints, tenant contacts and access rules. If the project needs roof work or removal, those scopes should be coordinated before mobilization.
Request service
Tell us what is happening and where the property is. A Palm Beach Solar advisor coordinates a qualified licensed partner review. The selected partner inspects, quotes, and performs the accepted work.
A qualified partner can review them after checking equipment, documents, ownership, compatibility and access. Acceptance is based on the actual system and requested work.
Yes, those cities are in the expanded Indian River County review area. Send the model, alert, symptom timing and property address so partner coverage can be confirmed.
An app outage can involve connectivity or monitoring hardware. The partner needs inverter status and production records to establish whether energy production is also affected.
The partner quotes the diagnosed work, parts, labor, access, approvals and any roof coordination. Ask for exclusions and completion evidence with the price.
The partner decides from the symptom and available records. Some information can be reviewed remotely, while physical and electrical conditions can require site inspection.
Review current utility, tax, and licensing requirements directly with the responsible agency before making a property or contract decision.
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Palm Beach Solar organizes the comparison and the partner review. The selected licensed partner performs and contracts for the work.